What's New
New CGF Portal on Partner Home!
We have added a new, dedicated portal for CGF to the Partner Home navigation menu, making it easier to manage your CGF workflows. Access all the tools you need to manage your CGF business in one place:
- Ship to Your Warehouse (FBS)
- Ship to CG Warehouse (FBCG)
- Order Management
- Payments
New CGF Quotes and Rates Tool on Partner Home!
Managing your international shipments is now easier than ever with the CGF Quotes & Rates tool.
- New to CGF?
- Request an instant quote – Get floating ocean and dray rates instantly.
- Access competitive rates – View rates for all supported lanes in one streamlined location.
- Already a CGF Customer?
- Check your contracted rates – View your rates for specific lanes.
- Download full rate details – Access and download your rates (XLS format) and contracts (PDF format).
Not a CGF customer yet? Request a quote today and get started with Wayfair’s optimized freight forwarding services!
Factory Verification Visibility Improvements!
We've improved the Factory Management page in Partner Home to provide greater clarity on the status of your factories for CGF shipments. These changes make it easier to understand whether your factories are ready for use or require further verification.
- Clear Verification Status Labels: Each factory now displays a clear status label:
- "Verified": Factory is set up to be used for CGF shipments.
- "Not Verified": Factory needs verification from the CGF operations team before being used for CGF shipments.
- Clarified Column Name: The "Status" column has been renamed to "CastleGate Forwarding Verification Status" for increased clarity.
- Informative Tooltips and Links: Tooltips and links have been added to provide educational resources about CGF services and guide users through the verification process.
Upcoming Improvements:
Enhanced CGF Invoice Details on Partner Home!
We're excited to announce an improved CGF invoice details experience coming to Partner Home in the next few months. This update of the CGF invoice details page will provide greater transparency and context for your billing. Key improvements include:
- Contract Information: The invoice details will now display the type and name of the contract used for the associated transactions.
- Billing Event Context: You'll see other billing-driven events within the context of the invoice, providing a more comprehensive view of your charges.
Streamlined Factory Verification Ticket Submission!
We're excited to announce an upcoming improvement to the factory verification ticket submission process, designed to make it easier and more efficient. This enhancement will simplify how you request verification for your factories for CGF. More details will be shared soon!