We have started renewals for the 24'-25' season. Renewal contracts were emailed via DocuSign and due no later than April 24, 2024. Orders with ECRD beyond April 30, 2024 cannot be shipped without a valid signed contract. Key details for the contract renewal season include:
- Two contract types: Fixed and/or Floating (based on spot market)
- Premium service with priority space and booking
- Competitive ocean, drayage rates and expanded carrier portfolio
- Reduced Cargo Protect rates
- Better routing options and extended coverage in North America
- Dedicated support for all CGF suppliers
What's New
DBF Operations Ending:
We are ending Wayfair operations at the DBF facilities in Savannah, GA and Santa Fe Springs, CA on May 31, 2024. Going forward, please continue to follow the guidelines provided by Partner Home recommendations for shipping instructions and container deliveries.
Johor, MY CFS relocation:
We have a new location for our Container Freight Station (CFS) in Malaysia. We ask shipers to send cargo to the new address: D37, PTO 2423 & PART OF 2426 Jalan DPB 6, Pelabuhan Tanjung Pelepas, Johar, Malaysia.
CGF rates and contracts available on Partner Home:
Access comprehensive rate-card details for ocean, dray, and Asia consolidation, including newly added ocean bunker rates and accessorials. This is available as an xis download along with the legal contract PDFs.
Market disruptions
Suez Canal/Red Sea:
Persistent delays continue to affect Panama and Suez Canal/Red Sea operations leading to prolonged transit times (10-14 days), increased vessel rerouting around Africa, carrier cancellations, heightened booking lead times.
Maintain current bookings to avoid delays.
Baltimore Port Incident:
Baltimore terminals remain inaccessible. We will deliver any product originally intended for Aberdeen directly to Aberdeen. Future shipments destined for Aberdeen will primarily be routed through New York/New Jersey ports. We are monitoring the situation and will provide updates as new information becomes available.
Upcoming Improvements:
Unlocking the ability to post remittance details for invoices you've issued payment for on the Accounts Payable page in Partner Home! With this new feature you will be able to request an application of credits to pay for invoice balances and update the status of your invoice after you've sent a payment. This tool replaces the need to send an email to our accounting team! On the Accounts Payable Summary page, select the card icon in the 'Actions' column to report a single invoice payment or select multiple invoices from your list.
- This feature is currently in its pilot phase and is expected to become generally available in upcoming months!